2025 Group Insurance Information
Enrollment Resources
Enrollment Guide for New Employees
View the 2025 Benefits Reference Guide
The County’s Group Insurance Plans
Benefits Videos
Announcements
Important Compliance Notices
Medical Benefits
UNITED HEALTHCARE
Nobody plans on getting sick or hurt, but most people will need Medical Care at some point in their lives.
Palm Beach County offers three choices for health insurance. These plans have different levels of copays, deductibles, and out-of-pocket maximums. To make an informed decision, please continue reading for brief descriptions of your coverage options.
Links: UHC 24 Hour Flyer | PBCBOCC UHC New Hire Presentation | Accessing and Using MyBenefits
UHC Pre-Member Information
Dental Insurance
SOLSTICE BENEFITS, INC
Routine dental check-ups help you and your family maintain healthy gums and teeth. With Solistics as your Dental provider, there are two different Dental plans to choose from. Check out your guidebook for more information.
Links: Fluoride Book | Member portal | Member portal flyer | How to find a provider flyer | How to find a provider flyer | Member perks flyer |PBC dental plan summary
Life Insurance
THE STANDARD
Life Insurance provides your beneficiary with financial support upon your death, and to you upon the death of your dependent. The County provides basic group term life and accidental death and dismemberment insurance to you at no cost. You also have the option to purchase additional term life insurance for yourself, your spouse or domestic partner, and/or your dependent children. Approval of additional coverage for you and your spouse or domestic partner is contingent on medical underwriting as determined by the contracted carrier.
Disability Insurance
THE STANDARD
Disability insurance provides income if you are unable to work due to a disabling non-work related sickness or injury. The County provides Short-term and Long-term Disability Insurance through The Standard. Evidence of Insurability may be required. Approval of coverage may be contingent on medical underwriting as determined by the contracted carrier.
Flexible Benefits Plan
P&A GROUP
The County’s Flexible Benefits plan is administered by the P&A Group. Flexible benefits include IRS tax-favored flexible spending accounts (FSA’s/FLEX). Flexible Spending Accounts allow you to use before-tax dollars to pay for out-of-pocket eligible health care and dependent care expenses incurred during the plan year. You never pay federal income or Social Security taxes on this money. Every dollar you contribute is pretax, reducing your taxable income and increasing your take-home pay!
Links: 2025 FSA – Palm Beach County Presentation | FSA Brochure 2025_2 Account_digital version | County of Palm Beach FSA Cheat Sheet 2025 | Sample List of FSA Eligible Expenses – 2 Accts 2025
Supplemental Insurance
WASHINGTON NATIONAL
Safeguard your physical & financial health with supplemental insurance. Review your supplemental benefit options and protect yourself and your family from unforeseen medical cost, diagnosis, and emergencies. Medical emergencies are unpredictable and expensive, and your employer health plan, or private health insurance may only cover a portion of the costs.
2025 Group Insurance Information
Risk Management Group Insurance
Through the Risk Management Department, Palm Beach County offers many benefits including HMO or POS medical coverage for employees and qualified dependents, voluntary dental coverage, vision discount programs, employer-funded basic life insurance and accidental death and dismemberment benefits, optional voluntary additional life insurance, employer-funded basic long-term disability, and domestic partner benefits, for health, dental and life insurance.
For more information on these group insurance offerings, please contact Risk Management at 561-233-5400 or email BCCMyBenefits@pbc.gov.
Hours and Location
Access MyBenefits
New hires may access MyBenefits after receiving notification that the system is available and within 31 calendar days of employment.
Current, active county employees – who are not in their initial new hire group insurance election window – will be able to access MyBenefits during the annual open enrollment period, which will be announced in advance.
For MyBenefits questions, please contact:
Email: BCCMyBenefits@pbc.gov
BCC: Risk Management 561-233-5400
Palm Tran: Palm Tran HR 561-841-4237
Important Contacts
Palm Beach County Board of County Commissioners (BCC)
Risk Management/Group Insurance
100 Australian Avenue, Suite 200
West Palm Beach, FL 33406
Telephone: 561-233-5400
Fax: 561-242-7184
Email: BCCMyBenefits@pbc.gov
Online Benefits System for BCC and Palm Tran Employees:
www.pbc.gov/MyBenefits
Palm Tran
Human Resources Department
100 N Congress Ave,
Delray Beach, FL 33445
561-841-4237
palm-benefits@pbcgov.org
Palm Beach County Supervisor of Elections
4301 Cherry Road, West Palm
Insurance Carriers
Medical
United Healthcare (UHC)
833-760-7892
www.myUHC.com
Group Policy #: 929250
On-site UHC customer service representatives:
Evelyn Giraldo
561-233-5474
evelyn_giraldo@uhc.com
Leslie Smalley
561-233-5463
leslie_smalley@uhc.com
UHC/OptumRx Home Delivery Prescription Program
833-760-7892
Dental
Solstice Benefits, Inc.
855-494-0098
pbcgov@solsticebenefits.com
Group Policy #:
13000 BCC &
Palm Tran
13001 SOE
locate a provider
www.solsticebenefits.com
member portal
www.mysmile365.com/Solstice
Life Insurance
The Standard
800-779-0519
standard.benselect.com/palmbeach
Group Policy #: 760741
Short- and Long-Term Disability:
The Standard
www.standard.com
– Short-Term Disability
– Long-Term Disability
Group Policy #: 760741
800-779-0519 To file a claim
online: www.standard.com “Find a Form” Select “Short-Term or Long Term” Disability Claim Packet (Outside NY)
Flexible Spending Accounts (FSA)
P&A Group
800-688-2611
www.padmin.com
Voluntary Supplemental Benefits
Washington National
561-889-0482
Billing/Payroll Questions:
FLBilling@optavise.com
Claims Questions/Help:
FLClaims@optavise.com
Enrollment/Service Questions:
Michael.Hogan@optavise.com